Returns and Refunds
RIGHT OF WITHDRAWAL AND RETURN POLICY
The purchaser has the right to withdraw from the contract entered into with "Lo Sciuscià di Montelepre / Brick Leather" within 14 working days of delivery of the goods without any penalty and/or reason.
To exercise the right of withdrawal, you must send an e-mail to info@brickleather.it within 14 days from the date of receipt of the goods, expressly stating that you wish to return the goods ordered.
Withdrawal may be exercised in the case of the purchase of several products only for some of them.
In the case of exercising the right of withdrawal, the user must provide at his own expense to return to "Lo Sciuscià di Montelepre / Brick Leather" of the goods purchased, sending it to the seller within 14 days of delivery of the order. The sending must be made to the address of "Lo Sciuscià di Montelepre / Brick Leather" for all goods.
In order to be able to return goods, the purchased products must arrive at the above addresses in normal condition. The product must be returned with the original product packaging and product tag.
To proceed with the return of the product, you must follow the steps indicated in the return procedure, which can be accessed through the FAQ -> Returns section.
The packaging of the goods (which is the responsibility of the purchaser) must be carried out in the original box in order to prevent the goods from deteriorating at their destination. Only in the event that the original packaging is unusable shall an equivalent box in size and strength be used.
Return shipments made by other means than those indicated above, which are the only ones authorised, will not be accepted. It is not possible to return goods as a result of withdrawal at the recipient's expense.
Once the return has arrived at its destination "Lo Sciuscià di Montelepre / Brick Leather" will check the legitimacy of the return and, having verified the correctness of the operations, will send the user a confirmation email. The sums paid will be re-credited through the system with which the payment was made.
Can I return the customised product I purchased?
The Consumer-Customer acknowledges and expressly accepts that, in the event of the purchase of custom-made and/or customised Products, the right of withdrawal pursuant to Article 59, paragraph 1 letter c) of Legislative Decree No. 206 of 6 September 2005 is excluded. Products sold by the Seller and on which any type of graphic sign has been impressed at the Customer's request are considered customised.
CONDITIONS OF USE
Access to and use of the www.brickleather.it/.eu website are governed by the following General Terms and Conditions of Use. Access, browsing and purchase of products on this site presuppose the reading, knowledge and acceptance of these General Conditions of Use which "Lo Sciuscià di Montelepre / Brick Leather" reserves the right to the right to update and modify, in whole or in part without prior notice. Said changes and updates will be binding as soon as they are published on www.brickleather.it/.eu in this same section.
We therefore invite you to access it regularly to acquaint yourself with of the General Terms and Conditions of Use of www.brickleather.it/.eu in force. If you need help, please visit the FAQ area, where you can find information on orders and shipments, on refunds and returning products purchased on www.brickleather.it/.eu.
We remind you that you will be solely responsible for any use of the site that does not comply with the laws in force www.brickleather.it/.eu and its contents. The "Lo Sciuscià di Montelepre / Brick Leather" cannot in any way be held responsible for improper use of the website and its contents by by its users. You will also be held solely responsible for the communication of information information and data that are false, incorrect or relating to third parties without their express consent, as well as for any misuse of such data.
Please read the Privacy Policy carefully, which also applies if you access www.brickleather.it/.eu without purchasing any products. The Privacy Policy will help you understand how "Lo Sciuscià di Montelepre / Brick Leather" collects and uses your personal information. The contents of www.brickleather.it/.eu , such as, by way of example, the works, images, photographs, dialogues, music dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on any format, published on www.brickleather.it/.eu, including web pages, graphics, colours, colour patterns, tools, fonts and design of the website, diagrams, layout, methods, processes, functions and functions and software, are protected by copyright and all other intellectual property rights of "Lo Sciuscià di Montelepre / Brick Leather".
The reproduction, in whole or in part and in any form, of
www.brickleather.it/.eu and its contents is prohibited without the express written consent of "Lo
Lo Sciuscià di Montelepre / Brick Leather".
"Lo Sciuscià di Montelepre / Brick Leather" does not control the linked websites and their contents.
Therefore, it cannot be held responsible for the contents of such sites and the rules adopted by them
with regard to the protection of your personal sphere and the processing of your data during their
browsing them.